Your goods will be delivered on a weekday i.e. Monday to Saturday. The delivery date depends on which country the goods are shipped to and which carrier is used.
Goods have to be signed for upon delivery. The person signing for the goods does not necessarily have to be you, although this is dependent on which courier service you use. Anyone at the delivery address (e.g. a family member, a friend, a receptionist, etc.) can sign for delivery with binding effect on you.
Please note that you bear any risk for the goods after delivery. If the packaging looks damaged, you should refuse delivery and contacting us is highly recommended. If you want to complain about any defects or deficiencies, you must inform us. Read more under “Defective and incorrect products”.
We provide free shipping service on all orders above 99$ and note that we do not have control on customs and duty tax that your country has regulated.
When your return is approved by our team, simply follow the instructions sent to your email, or else send us an email at email@example.com and you'll receive a shipping label.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.